Privacy Policy
Effective November 2, 2026
Evolv KC is operated by Smith Brand LLC ("Evolv KC," "we," "us"). We provide merchant services and credit card processing to businesses in the Kansas City area. This policy explains what information we collect through www.evolvkc.com, our phone line, our AI chat (Evie) and our text messages, and how we use it.
Information we collect
- Contact details you give us: name, business name, email, phone number, and any message you send through our forms, our chat or by phone.
- Processing statements and business information: statements you upload or send for a rate review, plus details about your business, its card volume and the equipment it uses.
- SMS consent records: whether you opted in to texts, the consent wording shown to you, and when you opted in or out.
- Technical data: basic device, browser and usage information collected automatically when you visit our site.
How we use information
- To review your processing statement and prepare a rate quote.
- To schedule and confirm calls, follow up on quotes, and provide account setup, equipment and support services.
- To send texts you have agreed to receive (see "SMS / Text Messaging").
- To operate, secure and improve our website and services, and to meet legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business (for example hosting, email, CRM and messaging platforms), with payment processing partners when you ask us to set up an account, and when the law requires it. These providers may use your information only to provide services to us. All of the categories above exclude text messaging originator opt-in data and consent, which are covered below.
SMS / Text Messaging
Evolv KC sends text messages only to people who have opted in, for example through the optional SMS consent checkbox on our form at www.evolvkc.com/text-opt-in. Messages may include statement review appointment confirmations and reminders, rate quote follow-ups, account and service notices, customer support, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or call (855) 776-1611.
Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. All of the categories of sharing in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, such as platform providers, phone companies and other vendors who help deliver text messages.
Data retention and security
We keep information only as long as we need it for the purposes above or as the law requires. We use reasonable administrative, technical and physical safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete your personal information, or opt out of marketing emails, by contacting us below. Reply STOP to any text to stop SMS.
Children
Our services are for businesses and are not directed to children under 13. We do not knowingly collect their information.
Changes
We may update this policy. We will post the new version here with its effective date.
Contact us
Evolv KC (Smith Brand LLC)
7301 W 129th St, Overland Park, KS 66213
(855) 776-1611 · [email protected]